Warranty

At Le Veer we have a warranty period of 3 months.

The warranty does not apply to the following items:

• Discoloration
• Loss of items
• Damage resulting from improper use by the buyer
• Damage resulting from a modification or repair by a third party

Damage to products through normal use is not covered by the warranty conditions. If it is determined that it concerns a production error, your product will be repaired or replaced free of charge. Please note that the warranty expires if a defect has arisen as a result of carelessness because you or someone else has tried to modify the product or has used the product for a purpose it was not intended for. In addition, the loss of jewelry is not covered by the warranty conditions.

Received wrong or damaged product
We carefully check your order before we send it. If you have received an incorrect or damaged product, you must inform us as soon as possible after receipt. You can do this by sending an email to support@leveer.nl or a Whatsapp message to +31402291641 with the following information:

• Order number and full name
• Photo/video of the damaged product and a short description

Check out our Care Guide for important tips to enjoy your beautiful jewelry for as long as possible.